Visitor
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5 Messages
Hotspot Login Page not Working
Hi! I’ve been using the hotspot at my boyfriend’s place for over a year (ans he uses the NOW service) and it recently started not working. The “xfinitywifi” still shows up in the Wi-Fi settings of my phone, but the pop up to log in doesn’t load. I’m confused because when I search nearby hotspots online it doesn’t show up, but the name is still there in Wi-Fi. Help please!
XfinityAlyssaA
Official Employee
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2.6K Messages
4 hours ago
Good afternoon @user_k8lpbw, and thank you for reaching out on our Community Forums regarding your hotspot concerns—we’re happy to help.
To start with some basic troubleshooting, have you tried toggling Wi‑Fi off and back on, restarting your device, or “forgetting” the xfinitywifi network and then reconnecting?
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