Horrible

Worst customer service ....EVER.and i can't tell you how the service is because they still haven't sent me my equipment nor come to install it .what a waste of time to be honest. All the phone operators are lazy.

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XfinityDilary

Official Employee

•

2.6K Messages

7 days ago

I'm sincerely sorry to hear about your situation, user_zuag4f. This is not the experience we would like you to have, and we'd like a chance to turn this around. Could you please send our team a Direct Message with your name and service address? Our team can take a further look at this issue.

To send a Direct Message:

Click "Sign In" if necessary

• Click the "Direct Messaging chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

0

Customer Service

user_zuag4f

Horrible

XfinityDilary

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