Visitor
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1 Message
Horrible service!!
Service goes out on clear days!!! Tech are rude when they are out and working on lines and cause your service to go out. Techs are wiring things however outside and cords are all over where we live never seen this. Modem randomly goes out then you have to wait weeks for a tech to come. You call for help and they try to see you stuff and dont resolve the issues. 10/10 DO NOT RECOMMEND!!!
XfinityQuemekia
Official Employee
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1.3K Messages
49 minutes ago
Thank you so much for breaking that down for me so clearly, and I genuinely appreciate your honest feedback about where we fell short. I completely agree with you that it is incredibly frustrating to feel like you are not being heard! Your feedback is incredibly valuable because it helps us improve how we handle these complex issues in the future.
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