Visitor

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1 Message

Saturday, February 28th, 2026 7:08 PM

Horrible service

Xfinity is the worst internet service there is !! Horrible customer service!’Horrible connection! Canceling at the end of the month!

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Expert

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116.3K Messages

3 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Please describe the nature of your issue in detail right here, but be sure to exclude any personal information, and a representative will reply to you here shortly.

Official Employee

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4.7K Messages

3 hours ago

Hi user_dtvk2q! It's unsettling to hear you feel this way, as this is never the experience we strive for our customers to receive. We certainly do not want to lose you as a customer and would love to turn your experience around. Please know my team is always here to support you! 

 

Can you tell us a little more about the service/connection issues you've been experiencing? 

 

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