Visitor
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1 Message
Horrible service nothing but problems
I've been an Xfinity customer for 9 YEARS, paying a significant amount of money every month for internet, cable, and phone service. At this point, I'm completely fed up.
For what I pay, I expect reliable service, not constant problems. Your website is slow, cluttered, and constantly having issues. Everything seems to come with another subscription or additional charge, and I'm tired of paying for things I don't even use, including sports channels I have absolutely no interest in watching.
Tonight was the final straw. I get home expecting to relax, and my internet and cable aren't working properly. I can barely get YouTube to play on my TV, and I can't even search the web on my phone.
NINE YEARS of being a loyal customer, and this is the service I'm getting? Xfinity has become overpriced, unreliable, and frustrating to deal with. You charge premium prices but fail to deliver premium service.
I'm done wasting my money on a company that continually disappoints. I'll be looking elsewhere for internet, cable, and phone service. After nine years, Xfinity has officially lost my business if they dont make this right
XfinityThomasA
Official Employee
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4.1K Messages
23 minutes ago
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