U

Visitor

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1 Message

Tuesday, July 15th, 2025 10:18 PM

Horrible ISP

Modem upgrade is mandatory but you don’t honor the list of modems that’s accepted and offer your own. I won’t spend another penny with Xfinity I’m already begrudgingly using the internet 

Official Employee

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174 Messages

16 hours ago

Hi there, user_cnacav! Thanks for reaching out to us on our XFINITY Community Forum. We want all our valued XFINITY members to enjoy Internet service with the most advanced technology, including compatible modems.
You can find more information on the modems that are compatible with our speeds here at Device Info. You always have the option of connecting your own modem with bridge mode if you wish to proceed with a modem upgrade, too. Please let us know if you have any additional questions or concerns with your current monthly rate, as we are always happy to help in any way we can. 

 

Visitor

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7 Messages

16 hours ago

@user_cnacav  Xfinity launched new internet plans, in most areas the Xfinity modems and unlimited data are included for free, you can check your area by going to https://www.xfinity.com/broadband-labels  they are now offering 1 & 5 year locked in rates with no contract 

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