Horrible Experience

I had a great experience at the store when I purchased my Internet and when I went back to start mobile service. It went down hill from there. I ported my number over from another service while in the store bought a new phone and everything. When I left the store I was told everything was set up my phone was working fine so I didn't question anything. Order a smart watch from them online, received it quickly activated it, it worked fine carried on. Then I decided to add another line and switch out the numbers that is where my problems started. First I was told I just have to wait two days then come back to the store and they can switch the numbers. I came back in two days and no one could get it to work. First they were saying I never activated my watch and paired it to my phone. I had the watch for three months paired it and activated it online when I got it. So they spent four hours just trying to fix that. Then I went back the next day to try again to switch the phone numbers and inform them that they disconnected my original phone instead of changing the phone it was attached to. Sat in the store for another four hours to be told they had to put in a ticket and it would take 7 to 10 days to switch the numbers like I asked, they did reconnect my original phone number before I left. Waited 10 days saw no changes called customer service who didn't see anything about a ticket being put in and then I was told that my phone that I bought from them in September and the phone number they ported in did not exist on my account and they wanted to add the phone brand new with a new number. I said no I needed them to fix whatever they did. I was told it would be fixed by the end of the day. That was a week ago and nothing has been fixed.