Horrible Customer Service

Horrible service. I've been charged twice and none of your incompetent agents will help. The last one I got kept giving me dead air that I kept thinking he hung up on me. I keep getting the run around with no help. God I hate Xfinity.

Then I got an email from Akash [Edited: "Personal Information”]  who claimed they wanted to help because I put in a bad review.  Sent all of the information and never heard back.

Today I went to an Xfinity center where the agent there was a sarcastic desk tapping uncaring agent.  None of the other incompetent agents actually filed anything.  He did but still actually didn't take any care and actually belched like a lowlife when we walked out.

I'm done with this Horrible company.  Verizon is now in my area and I'm going to switch.