Visitor
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1 Message
Horrible customer service
This company is becoming worse and worse The more it is being ran by AI. I can never get in touch with a live agent (A real person and not a robot). I spent almost 3 hours on the phone, and my issue was still not resolved. One of the worst customer service experiences I have had with a company.
XfinityVianney
Official Employee
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2.8K Messages
60 minutes ago
Thank you for reaching out and creating a new post. I'm sorry to hear you've had some trouble with your services and you haven't been able to get the help you need. That said, you have a great team here ready to help. Can you tell me more about your concern or issue so we can help?
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