Visitor
•
1 Message
Horrible customer service
Called about an outage for internet only to be cursed out and hung up on by a customer service representative. Guess it's time to switch providers.
Visitor
•
1 Message
Called about an outage for internet only to be cursed out and hung up on by a customer service representative. Guess it's time to switch providers.
XfinityRichard
Official Employee
•
3.3K Messages
9 hours ago
Hi there, @user_vuti73 ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'm very sorry to hear about your experience. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.
Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
0
0