Visitor

 • 

1 Message

Sunday, December 21st, 2025 5:50 PM

Horrible customer service.

Multiple hang ups, everyone we talk to can't even do their jobs. Finally getting asked about my full SSDD. When has that been a thing I can see the last 4 like most companies, but not the whole thing. Not the first sketchy thing that has been done to us by this company. They still have not resolved my issue with the activation of my phone. Comcast used to be a good company, now you get people faking to be managers over seas....

Oldest First
Selected Oldest First

Official Employee

 • 

1.9K Messages

3 hours ago

 

user_og0588 Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

forum icon

New to the Community?

Start Here