1 Message
Horrible Customer Service
Why can I not speak to a human being ? I pay a ridiculous amount of money per month . None of the options are helpful and I’ve requested a tech person to come out that was supposed to be here between 4-6 pm today only to get the run around by one of the xfinity “ texters”
This is unacceptable for the amount of money your customers pay . Please do better .
XfinityAlfonso
Official Employee
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1.6K Messages
4 months ago
Hello user_fxamwb we understand the need to reach someone especially when you have an upcoming appointment. Our main number at 1-800-XFINITY(934-6489) is always the best choice for near-immediate contact. We do have dedicated Digital Care professionals here on our Forums, our r/Comcast_Xfinity SubReddit, and @XfinitySupport on Facebook/X(Formerly Twitter)
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