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Thursday, October 3rd, 2024 9:18 PM

Horrible customer service

I need to send an email or talk to someone other than a customer service rep.

Accepted Solution

Official Employee

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1.3K Messages

16 days ago

Oh, no! We are sorry to hear your experience with customer service was not what you needed, @ipps20. Thanks for meeting us here in our community for assistance. If you prefer to discuss the details via Direct Message, please message us your full name and address as well. We look forward to your reply.

 

To start a Direct Message: Click "Sign in" if necessary

• Click the "Direct Message" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message.

New Poster

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7 Messages

15 days ago

99% of ysers saybthe same but Xfinity refyses to gire this To by m guy and go in a different direction. Sime day Comcast will winder why they are in bankruptcy

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