Visitor
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1 Message
HORRIBLE COMPANY
My services were disconnected because of past tenant issues and I think this is unfair .
no one should have to deal with what I am dealing with now .
their prices are ridiculous!
They need better companies so Xfinity can be shut down .
Their customer service is trash too!
XfinityOrlandoM
Official Employee
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3.4K Messages
2 hours ago
@user_1k2jfi
Thank you for reaching out. We apologize for any inconvenience. If there is a hold on your address due to a prior balance associated with that location, you’ll need to visit your local Xfinity Store and provide physical proof of residency, such as a lease agreement, deed, or utility bill.
Once the documentation is provided, the store team can submit a ticket to request removal of the hold.
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