Visitor
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1 Message
Horrible chat representative and phone customer service
I have had to call approximately 10 times and my issues still have no been resolved. I've have reps , tell me they were going to do things and transfer the call, transfer and not give any info , reps have also told me they have handled this including supervisors and did not . I would like to reach out to your corporate department for a formal complaint
XfinityJohnG
Official Employee
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1.6K Messages
9 hours ago
Thank you for reaching out to us here @user_zso9ep. That is certainly not the experience we would like you to have, and we can assist you with that request from here. What issue were those teams attempting to help you with?
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