Horrible all around

Just look at the way Xfinity jumbles up the times/dates that these reviews are arranged. you’d expect the beast first, right? Not here. I wrote mine within the last week. Wanna know what shows up first? Complaints from 1 year, 7 months, 8 months ago. They cover things up. When I’m alerted to a message on mine, it sends me to an invalid page so I’m blocked from seeing it. Next thing is the fact that I didn’t just go into my many problems with the way their staff conducts themselves, I also offered solutions. Terminate upper management and hire top notch replacements to turn the ship around. I also suggested booting supervisors and frontline staff plus hire more outside technicians. In time, after doing this the customer complaints WILL drop and they can keep more cable customers. This can make them more revenue and make their shareholders even happier. This is a service based company. They need to act like one!

[Edited: "All Caps"]