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1 Message
06/08/2026 3:09 PM
The AI is horrible. Please use humans chat agents. Horrible experience this morning.
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Official Employee
2.2K Messages
3 months ago
Hello @user_bi1osv Sorry to hear about your experience with the ai chat. Here on Xfinity Forums we are dedicated corporate team that can assist with a multitude of issues. What specific issue were you having that we can help you with?
XfinityMatthew
Official Employee
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2.2K Messages
3 months ago
Hello @user_bi1osv Sorry to hear about your experience with the ai chat. Here on Xfinity Forums we are dedicated corporate team that can assist with a multitude of issues. What specific issue were you having that we can help you with?
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