joshpurple's profile

New Poster

 • 

3 Messages

Wed, Dec 2, 2020 2:00 PM

Hoping to Track my Order / check on my order status

Hi, Thank you for your time & help 🙂 .

 

I have an order / order number for an xFi Pod. 

I was notified that the "order is delayed."  No problem, no worries.

But, is it possible to find out what the order status is currently?

(if it was delievered, when it might arrive, etc.)

Glad to provide any info needed.   

Thank You!

- josh purple

Responses

ComcastAmir

Official Employee

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6.3K Messages

5 m ago

Hello joshpurple, I'd be happy to help you with tracking your order. For further assistance please send me a private message with your full name by clicking on my name (ComcastAmir) and then click "Send a message". 

 

You can also sign in online or via your Xfinity My account app to track your order. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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New Poster

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3 Messages

5 m ago

Got it, Thank You 🙂 !   All good & all my best! 

Official Employee

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302 Messages

5 m ago

Awesome! Thanks for letting us know. Have a great day and send us another message anytime if needed. Take care 🙂 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

New Poster

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1 Message

4 m ago

I need my tracking number

New Poster

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2 Messages

3 m ago

I tried to upgrade my internet and add tv. It said to pay my past due and submit my order I have done it twice now and my bill still has a past due and there is no conformation. 

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