U

Visitor

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1 Message

Saturday, May 3rd, 2025 6:11 PM

Hooking new gateway up

I have the old black tower gateway and when it was installed the technician had to run a new line into my place can I hook the new gateway into this line

Official Employee

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2K Messages

21 hours ago

@user_2s2506

 

If you received a new modem you just need to jump on the Xfinity app https://www.xfinity.com/apps  and activate the new modem and you would plug the coax cable that's coming out of your wall or floor into the back of the Xfinity modem

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