sfineberg1's profile

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8 Messages

Wednesday, May 31st, 2023 6:07 PM

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Home security verification

My insurance company has requested a verification letter that my home is protected under my Xfinity Home protection services. Where can I find it to download a copy?

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Official Employee

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842 Messages

2 years ago

Thank you for reaching out to our Xfinity Forums, @sfineberg1. You have asked a great question! 

The Xfinity Home Certificate of Alarm System is proof of home security ownership and activation that you can provide to your insurance company. We provide the certificate when your Xfinity Home system is installed, but you can download or print a copy anytime.

  1. Sign in to customer.xfinity.com/#/services/home with your Xfinity ID and password.
  2. Scroll down to the Security Alarm Certificate section.
  3. Click the Download the Alarm Certificate link.
  4. Your Certificate of Alarm System opens in a new window where you can download it to your computer or print a copy using your browser tools.
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