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1 Message

11/13/2026 3:54 PM

Home power strip

Connector strip in garage was never installed properly and now has fallen off wall and broke power connector, can I get new power plug sent to me 

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Official Employee

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2.5K Messages

28 minutes ago

 

user_yqno87 Hello there! Thanks for creating a post and reaching out to us on our Xfinity Foruns community. I'm sorry that the power connector was broken. I would be happy to help get this repaired / repalced for you. We may need to set up a repair appointment, but I am happy to figure out how we get this corrected. Is the power connector for a Xfinity device like a cable box or gateway? 

 

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