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user_ibn3w2
1st Topic

Visitor

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3 Messages

Tuesday, April 21st, 2026 7:03 PM

Home phone service.

I got all new equipment on March30. Ever since then my home phone has not worked. Nobody in customer support can fix it, and it is still on my bill. Nothing like paying for a service and not receiving it.

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4 hours ago

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XfinityKassie

Official Employee

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2.4K Messages

6 hours ago

 

user_ibn3w2 Good morning! Thank you for reaching out to our Xfinity Forums regarding your landline services. This is a definite concern, and I am here to help you get your services working. May I ask what is happening when you try and use your landine?

 

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