Visitor
•
2 Messages
Home phone service not working
I recently established an account for Internet and telephone. Apparently my account setup has not been activated. The address is (Edited: Personal information)
Visitor
•
2 Messages
I recently established an account for Internet and telephone. Apparently my account setup has not been activated. The address is (Edited: Personal information)
XfinityJohnG
Official Employee
•
3K Messages
1 hour ago
Thank you for reaching out to our team here about that account activation. I will be happy to look further into that for you. In order for me to assist you with that I will have to ask you to send me a direct message with the full name and complete address for your service. To send a direct message.
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
How to: Direct messaging within the forum | Xfinity Community Forum
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