Visitor
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1 Message
home phone list
is there a list of compatible home phones that I can use? I have an older AT&T phone that I had used before with Xfinity, but now that I have moved to a new location, and new service with Xfinity, calls are going silent where the other end can no longer hear me until I hang up and call them back. Support is not helpful with what I am looking for...
EG
Expert
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117K Messages
3 hours ago
The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJon
Official Employee
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1.2K Messages
3 hours ago
Good afternoon LeroyJ5150. As long as the phone plugs into the back of your modem it should be compatible. We can definitely go through some troubleshooting to assist further with your concern though.
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
As you are typing a drop-down list appears. Select "Xfinity Support" from that list
An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window and press Enter to send it.
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