icebreaker's profile

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Wednesday, September 30th, 2020 10:00 AM

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Home Cable Service

Why is it that I am having such a hard time getting a technician to come to my house and hook up cable?

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Gold Problem Solver

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3.3K Messages

5 years ago

Hi, icebreaker. We do have some limitations in place due to COVID-19. Below is some info from one of our support pages here: https://comca.st/3nzSxIb.

 

Here is another link about specific areas: https://www.xfinity.com///cdn.comcast.com/-/media/Files/prepare/CustomerFacingAppointmentsCheatSheet_2020_09_22.pdf.

 

Please go ahead and send me a PM with your first and last name and I will see what I can do to help. To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.  Thanks!

 

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