icebreaker's profile

New Poster

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1 Message

Wed, Sep 30, 2020 10:00 AM

Home Cable Service

Why is it that I am having such a hard time getting a technician to come to my house and hook up cable?

Responses

ComcastMorgan

Official Employee

 • 

2.5K Messages

7 m ago

Hi, icebreaker. We do have some limitations in place due to COVID-19. Below is some info from one of our support pages here: https://comca.st/3nzSxIb.

 

Here is another link about specific areas: https://www.xfinity.com///cdn.comcast.com/-/media/Files/prepare/CustomerFacingAppointmentsCheatSheet_2020_09_22.pdf.

 

Please go ahead and send me a PM with your first and last name and I will see what I can do to help. To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.  Thanks!

 

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