icebreaker's profile

New Poster


1 Message

Wed, Sep 30, 2020 10:00 AM

Home Cable Service

Why is it that I am having such a hard time getting a technician to come to my house and hook up cable?



Official Employee


2.5K Messages

7 m ago

Hi, icebreaker. We do have some limitations in place due to COVID-19. Below is some info from one of our support pages here:


Here is another link about specific areas:


Please go ahead and send me a PM with your first and last name and I will see what I can do to help. To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.  Thanks!


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

New to the Community?

Start Here