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10/04/2026 11:54 AM
Like above staed alarm pad not responding
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Official Employee
2.3K Messages
1 hour ago
Hello @user_5kqliw Thanks for reaching out. Here are a few troubleshooting options we recommend trying. If you have checked all these, and it still isn't working then we'd be happy to assist you.
https://www.xfinity.com/support/articles/centralite-keypad-troubleshooting
XfinityMatthew
Official Employee
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2.3K Messages
1 hour ago
Hello @user_5kqliw Thanks for reaching out. Here are a few troubleshooting options we recommend trying. If you have checked all these, and it still isn't working then we'd be happy to assist you.
https://www.xfinity.com/support/articles/centralite-keypad-troubleshooting
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