Visitor

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1 Message

Sunday, February 22nd, 2026 11:02 PM

Home Address Issue

Hi, I ordered a now Xfinity home internet to my new address, however I am seeing that there was an issue with the delivery since I didnt know my building doesnt accept package deliveries. The wifi I believe is being returned but I wanted to know if I can change the address to redeliver or if I could pick it up somewhere. I work from home and I need this urgently. 

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Official Employee

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32 Messages

3 hours ago

Hello @user_jpplki Thank you for this post, For NOW Xfinity internet it must be mailed out and we can only mail items to your service address. I know the importance of having your services asap especially  working from home. I want to look into this for you 

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