Visitor

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2 Messages

Thursday, December 11th, 2025 12:58 PM

Hole left in ground

Your cable layers were here last week to lay cable and left a hole that can get someone hurt.

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Visitor

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2 Messages

2 days ago

The hole can cause someone to get hurt. Please send someone to come out and cover it.

Official Employee

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2.2K Messages

 

user_9y08mo Good morning! We appreciate you reaching to our Xfinity Forums Community to bring this to our attention. I'd be happy to help you get a ticket issued to our local team. When you get a moment, please send a Direct Message with your name and service address. 
 
Click "Sign In" if necessary
Click the "Direct Message" icon or  https://forums.xfinity.com/direct-messaging
Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window 
Press Enter to send it

 

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