@johnvogel_69 Hello! Thank you for reaching out to us here on our Community Forum. We would only be able to see the modem that is currently in use or equipment that has not been returned if it were being leased. If you are trying to find any modem you had used in the past, unfortunately, we do not keep a record of that information on your account.
EG
Expert
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110.1K Messages
2 years ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityBenjaminM
Official Employee
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2K Messages
2 years ago
@johnvogel_69 Hello! Thank you for reaching out to us here on our Community Forum. We would only be able to see the modem that is currently in use or equipment that has not been returned if it were being leased. If you are trying to find any modem you had used in the past, unfortunately, we do not keep a record of that information on your account.
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