Visitor

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3 Messages

09/08/2026 10:13 PM

Hi

I see that the app has changed, It seem that i cant change my wifi password.

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Official Employee

 • 

2.7K Messages

60 minutes ago

Hi @user_h3so7x We can help with your app concerns. Are you going to WiFi > WiFi Details? What error(s) are you receiving? 

Visitor

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3 Messages

Hi, thank you for replying. I can't change my password. I don't see any way that I can do so on the app or the website 🤔.

Official Employee

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3.1K Messages

Totally our pleasure. If you are attempting to change the password on the app. 

  1. Select the WiFi tab, then WiFi details.
  2. Select Edit WiFi settings at the bottom.
  3. On this screen, you can view or change your WiFi name or WiFi password.
  4. Click Save after making any changes.
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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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Visitor

 • 

3 Messages

Okay thank you so much ☺️ 

Official Employee

 • 

3.1K Messages

Totally our pleasure. If you have any other questions or concerns we are happy to assist from here in any way.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick
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