U

Visitor

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2 Messages

Tuesday, June 10th, 2025 9:41 PM

Hi

Hi im wondering if I can do a payment arrangement my bill is due the 19 of this month and I dont get paid till the 25 can we change my due date for the 25 please 

Official Employee

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135 Messages

2 days ago

Hello @user_5pzv1k, Thank you for taking the time out of your day to leave a post. I hope your week is off to a great start. If your account is eligible for a payment arrangement, we offer self-service options for our customers. You can set up a payment arrangement through the Xfinity app or the IVR. Here is an article: Set up a payment arrangement for your Xfinity balance. Also, here is another helpful article: How to move your bill's monthly due date. Let me know if you have any questions. 

Visitor

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2 Messages

2 days ago

I try to.go to that page but it keeps saying please reload the page 

Official Employee

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135 Messages

@user_5pzv1k, have you tried clearing your cookies and cache on your browser? Have you tried a different browser? 

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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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