Visitor

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1 Message

10/20/2026 3:57 PM

Help

I discontinued my tv and am using same box for internet only.  I was quoted 40 for internet.  How do I get a different box for internet.

 I’m handicapped, can someone come to my house 

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Expert

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122.3K Messages

48 minutes ago

The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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3.3K Messages

42 minutes ago

user_q6irpr Good afternoon! Thank you very much for the post. We can easily take a peek at what equipment is set up, and the options to get things swapped out. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "Start New Conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.

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