Hello @user_uvxxxw! Thank you for taking the time to reach out to us on our Xfinity Community Forum! What troubleshooting steps have you tried? Have you tried using our app and gaining help from our Xfinity Assistant, which can send a signal to your box and reset your box for you.
XfinityMelinda
Official Employee
•
172 Messages
2 hours ago
Hello @user_uvxxxw! Thank you for taking the time to reach out to us on our Xfinity Community Forum! What troubleshooting steps have you tried? Have you tried using our app and gaining help from our Xfinity Assistant, which can send a signal to your box and reset your box for you.
Let us know, as we're here to help!
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