Visitor
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1 Message
Help
My technician left without telling me what the problem was,and my issue hasn't resolved, whats the status on my issue?
Visitor
•
1 Message
My technician left without telling me what the problem was,and my issue hasn't resolved, whats the status on my issue?
XfinityBradM
Official Employee
•
1.1K Messages
3 hours ago
@spiderbell Our team can dive into the account notes and see what was left and provide some insight. Please also note that sending unsolicited direct messages to myself or any other user is a direct violation of our forum guidelines. You must first create a Public post requesting assistance, and once a Comcast verified employee responds and asks for a direct message to be sent, you can then proceed with doing so. This is just a heads up for future reference and I look forward to further assisting you in the DMs.
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