Visitor
•
1 Message
Help
No internet for days. Please speak to human
Not robot. Work from home with 0 internet. Please talk on the phone. Lightning hit neighborhood. No one at this company listens to us.
Visitor
•
1 Message
No internet for days. Please speak to human
Not robot. Work from home with 0 internet. Please talk on the phone. Lightning hit neighborhood. No one at this company listens to us.
XfinityMatthew
Official Employee
•
417 Messages
4 hours ago
Hello user_xgmuzu thanks for reaching out to us here on Xfinity Forums. We would be happy to check into the status of what is happening at your location. Please send us a direct message with your full name and the service address and we can see what is going on.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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