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Tuesday, March 11th, 2025 10:33 PM

Help

I’m needing help setting up my new devices.

Official Employee

 • 

2.2K Messages

3 months ago

Hi @user_jxiz3o

Thank you for reaching out. I hope you are doing well. I appreciate you taking a moment to create a new post. I see you need help setting up your devices, and I'll be glad to assist. 


To start, you can visit this link https://www.xfinity.com/support/articles/x1-stb-activation to review how to activate your X1 box and this link https://www.xfinity.com/support/articles/activate-xfi-gateway-app explains how to activate you modem or Xfinty Gateway. Can you tell me more about the devices, what you need to set-up, and what steps you've taken so far? 

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