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user_4ouz1z
1st Topic

1 Message

Monday, November 4th, 2024 2:50 PM

Help

I'm trying to reach a person.I'll call you 800 number and I'll get it as a [Edited: "Language"] machine.I'm about ready to lose my [Edited: "Language"] and cancel my service.I need to speak to a person not a mission

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10 days ago

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XfinityDena

Official Employee

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2.5K Messages

10 days ago

@user_4ouz1z

I do want to thank you so much for taking the time out of your day to reach out through our Forums Channel. I can tell you have not had the best experience and I assure you I am here to do everything I can to turn this around. How may we assist you today?

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user_2auj9l

1 Message

A phone number to speak to a Xfinity Customer Service PERSON. n o w 

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10 days ago

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XfinityEmilyB

Official Employee

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1.7K Messages

@user_2auj9l Welcome to our community forum! When you reach out to us here, we keep the conversation on this platform so we both have documentation of everything discussed. If you prefer to speak over the phone, you can call 1-800-934-6489 and one of our knowledgeable agents will be happy to help.

 

If you'd like to work with me here, we're a team of experts and we have all the tools available to resolve any questions or concerns you have about your Xfinity experience. Please provide a description of your concern so we can work together towards a resolution.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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10 days ago

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