U

Thursday, October 12th, 2023 9:12 PM

Closed

help

At store trying to get a phone.   System down and online will not help.   I need the phone today as we are leaving for a trip tomorrow early.  Why can’t we get the phone here and use the sim and number to give to someone online

Expert

 • 

110K Messages

2 years ago

The concern is not "Xfinity App" help related. Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

 • 

1.6K Messages

2 years ago

@user_egvd84 Thank you for visiting our Xfinity Community Forums for help with your mobile account. Our Xfinity Mobile team has different ways to contact them in case you are having difficulty reaching out or have a preferred method of contact. 

 

You can contact them in the following ways: 

 

  • SMS Text Message: 1 (888) 936-4968
  • Phone: 1 (888) 936-4968
  • https://www.xfinity.com/mobile/support
forum icon

New to the Community?

Start Here