Hi @user_oqtvtu, thank you for reaching out to us on our Xfinity Forums Community platform! We're happy to help you get your XUMO up and running, so you can start enjoying great content!😀
To get a better idea of what’s going on, could you share a bit more detail with us?
What happens when you try to connect the Xumo? (Any error messages or just not connecting?)
Have you tried any troubleshooting steps yet, like restarting the device or your internet?
Have you checked our Xfinity App at all? It’s a great place to run quick diagnostics and can sometimes fix connection issues automatically.
Also, here’s our helpful article you can take a look at in the meantime. It includes setup tips and common troubleshooting steps that may help, activating-xfinity-stream-smarttvs link here
Once we have a little more information from you, we’ll be glad to continue and assist if needed.
XfinityMelinda
Official Employee
•
59 Messages
1 hour ago
Hi @user_oqtvtu, thank you for reaching out to us on our Xfinity Forums Community platform! We're happy to help you get your XUMO up and running, so you can start enjoying great content!😀
To get a better idea of what’s going on, could you share a bit more detail with us?
Also, here’s our helpful article you can take a look at in the meantime. It includes setup tips and common troubleshooting steps that may help, activating-xfinity-stream-smarttvs link here
Once we have a little more information from you, we’ll be glad to continue and assist if needed.
0
0