Visitor

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1 Message

Monday, November 10th, 2025

Help with setting up my modem

I got Xfinity essentials and my motor came yesterday. I plugged it in, but it’s still not giving me service or online or Internet access

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Official Employee

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2.1K Messages

2 hours ago

Hey @user_rs8vvo! Congrats on the new modem, we can definitely help here! Did you previously have a modem connected in the same place/outlet? 

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