Help with service installation

I am having trouble getting service installed and need help from Comcast/Xfinity Management to resolve.  Details below

[Edited: Personal Information]

Ordered 4/19

Install 5/16

2nd Appt 5/26

3rd Appt 6/3

6/16 - ECM Ticket Opened

4th Appt 7/1

7/2 - ECM Ticket Opened

5th Appt 7/6 - No Show

6th appt 7/15 - Scheduled (technician again)

From speaking to the first 4 technicians, they are not able to do the work and require the Construction Team/Maintenance Team to complete the extension.

We have a telephone Pole in our yard with service and need the cable either (a) routed ~650 ft and buried from this pole or (b) run view three different telephone poles closer to where our house located and then run ~200 ft inside the side of our home.

Unable to get in touch with anyone who has been able to assist after multiple months and no exageration, over 50 hours either on chat, on the phone, onsite waiting, or meeting / speaking to comcast representatives.  

Comcast leadership, please have someone reach out to me and provide me a single point of contact to get resolved.

In all seriousness, i would have cancelled my order over a month ago, however Comcast is the only high speed internet availabe in my area without going 5G which is just not great - already tried it while i waited for Comcast.

Sincere and in high hopes this helps us get some help.