1 Message
Help with Purchaes
I have called and chatted several times and no one can help. I have been an Xfinity customer for about 15 years and I have purchased many digital movies and TV series. I was sent a new Xumo Streaming box and can no longer acess my titles. How do I gain access to these titles or get a refund?
XfinityEva
Official Employee
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1.4K Messages
2 months ago
Hi there! Thank you for visiting our Forums for help with your purchases and recordings on the new box. When you try the recordings and purchases on the Xfinity Stream app/browser are they still there? Is this only on the Xumo box?
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