Good afternoon user_vd2e8r. You have reached the right place. I will be happy to assist you further. I do have a few questions in order for me to better assist you. How are you accessing Paramount Plus, when getting the error? Is it directly through an Xfinity cable box, or streaming box? Does the app launch? Or does this happen before the app launches?
XfinityJon
Official Employee
•
809 Messages
1 day ago
Good afternoon user_vd2e8r. You have reached the right place. I will be happy to assist you further. I do have a few questions in order for me to better assist you. How are you accessing Paramount Plus, when getting the error? Is it directly through an Xfinity cable box, or streaming box? Does the app launch? Or does this happen before the app launches?
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