Visitor
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1 Message
Help with outdoor unit
Someone said that they were from Xfinity and lifted the outdoor unit up, but didn’t put it down, now the cables are exposed
Visitor
•
1 Message
Someone said that they were from Xfinity and lifted the outdoor unit up, but didn’t put it down, now the cables are exposed
XfinityJamesC
Official Employee
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3.3K Messages
2 hours ago
Greetings, @user_6nb2g3! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about your equipment. You have definitely come to the right place for assistance.
Can you tell me a little more about what happened? Was this an in-ground service pedestal, or the service panel attached to the side of your house? Can you tell if the cover is still in the vicinity of the exposed cables, or is the cover completely missing now?
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