Visitor
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1 Message
Help with my services.
Hello,
I have been affected by Hurricane Helene. My job has been closed and my bill is due today. My services have been suspended. I have called several times and each time I was told there is nothing anyone can do. This is horrible!!!. Is there someone who can help me??.?
XfinityAlfonso
Official Employee
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1.1K Messages
17 days ago
Hello justashley we're so sorry to hear that you've been affected by Hurricane Helene. We understand that being without internet during a crisis is not something that we'd want for you. We're happy to assist in any way possible.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and I'll be happy to help.
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