U

Tuesday, March 25th, 2025 10:24 PM

Help with my cable service

Need to SPEAK with someone. For 2 days I've been getting a "No Signal" message!. I've left my TV unplugged for an entire day, & STILL NO SERVICE

Expert

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109.9K Messages

27 days ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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2.3K Messages

27 days ago

You've reached the right place for help troubleshooting your cable service, user_ff861q. It's important to us that you're able to enjoy your shows! Is there an error message displayed? And, had you checked to see if an interruption impacted your address? As a quick reminder, the most effective way to get interruption updates for your area and information about your service is to visit https://www.xfinity.com/support/status or use the Xfinity app. And, if nothing is reported you can use the app to troubleshoot your services too!

 

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