Hello user_luouwt thank you so much for taking the time to reach us here via our Xfinity Forums! Can you let us know in general terms what billing corners you have?
My bill increased this month by 20.00. I am 76 years old and live in a fixed income. Is there anything you can do to help me with this increase. I am not able to get pay more than the 60.00 I have been paying. Please consider this as I will have no choice other than to switch my service which I really don’t want to do
user_vbd75i, Hi there! Thanks for taking the time out of your day to reach out. As someone with a strict budget myself, I can understand the concern with the bill increase. You've reached the right team of billing experts to help. To get started, please send us a direct message with your first/last name and full address. You can start by clicking the "direct message" icon in the upper right page of our forum page. Once you click on that, input our shared handle Xfinity Support to send us a direct message.
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XfinityAlfonso
Official Employee
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2K Messages
4 months ago
Hello user_luouwt thank you so much for taking the time to reach us here via our Xfinity Forums! Can you let us know in general terms what billing corners you have?
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user_vbd75i
Visitor
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1 Message
4 days ago
My bill increased this month by 20.00. I am 76 years old and live in a fixed income. Is there anything you can do to help me with this increase. I am not able to get pay more than the 60.00 I have been paying. Please consider this as I will have no choice other than to switch my service which I really don’t want to do
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0