1 Message
Help with my $180 virtual gift card
I have a email that says it was emailed 9/23/2024 and i have check junk and Spam and nothing is there . Also i keep getting the run around from the website .Its a lousy way to treat veterans
1 Message
I have a email that says it was emailed 9/23/2024 and i have check junk and Spam and nothing is there . Also i keep getting the run around from the website .Its a lousy way to treat veterans
EG
Expert
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106.6K Messages
11 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityWilliam
Official Employee
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1K Messages
11 days ago
Hi there. We can take a closer look at your gift card status. We want to treat our veterans with the utmost respect! Will you please send our team a direct message with your full name and full address?
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To send a "Direct Message" message:
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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