Help with contract expiration/renewal?

Our contract expires in a few weeks and I called and they said no new promotions or offers??? Can anyone give advice? Is it finally time to go internet only and stream YouTube TV?

Responses

Accepted Solution

EG

Expert

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108.8K Messages

2 years ago

The concern is not "Channels And Programming" help related. Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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Ibow55

Regular Visitor

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4 Messages

2 years ago

Not sure how to make it public but if a moderator does, go ahead.

1

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XfinityOrlandoM

Official Employee

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1.8K Messages

@Ibow55

Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon or https://comca.st/3EqVMu7

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

- As you are typing a drop-down list appears. Select "Xfinity Support" from that list

- An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

2 years ago

0

EG

Expert

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108.8K Messages

2 years ago

@Ibow55 It is indeed publicly viewable. Disregard that poorly worded signature.

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Customer Service

Ibow55

Help with contract expiration/renewal?

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EG

Ibow55

XfinityOrlandoM

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