Help with changing service

I need to change my service.

to make full use of my new smart tv.
I previously had a Roku Tv and never got a control box. I need to update to take advantage of all the channels I am paying for.i would like to speak with a salesperson.

Responses

XfinityEva

Official Employee

•

1.6K Messages

17 days ago

Hello there! Thank you for taking the time to contact us about this. We would love to help with your order, please send us a direct message with your full name and service address to get started.

To send a direct message:

Make sure you are signed in here in the Xfinity Forum. Click "Sign In" if necessary
Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it

0

Customer Service

user_8hc2j3

Help with changing service

XfinityEva

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